Rethinking Tipping in Hospitality: The thankyü Way
At thankyü, we believe tipping in hospitality has lost its way.
Current systems—Troncs, payroll tie-ins, and EPOS integrations—are bloated, expensive, and riddled with hidden fees. You're promised “easy setup” and “seamless integration,” but the reality is complexity, confusion, and control being taken away from staff.
What hospitality really needs—whether you run a café, restaurant, pub, or street food stall—is a simple, fair, and transparent platform. One that empowers frontline workers and lets customers show real appreciation for great service. Recognition should be instant. Rewards should be fair. The process should be effortless.
That’s why we built thankyü—a smart, 21st-century alternative, inspired by a timeless idea:
“Here’s a tenner for the team — great job tonight.”
We’ve brought that gesture into the digital, cashless world—making it easier for great teams to be recognised, and for responsible employers to support, not control.
If you're an employer who genuinely cares about your people, culture, and customer experience—thankyü is for you. If not, well… there are other suppliers.
✅ The thankyü Way
A fully independent platform — no payroll, no employer interference, no cost to the business
No integration headaches — no IT, no power, no hardware, no maintenance
Mobile-first and frictionless — just a QR code or a TipTap band
Zero cost to deploy — and zero employer National Insurance
Fair and flexible — individuals, teams, Circles, pooling — use it your way
Cashflow-positive — and fully compliant with HMRC and the Tipping Act
Designed to build an ecosystem for service workers — empowering them as the key workers they are
❌ Why We Avoid Integrations
Too many “solutions” are actually problems in disguise:
Complex, costly EPOS tie-ins and hidden monthly fees
Blurred legal responsibilities and employer influence
Reduced transparency and customer trust—especially with service charges
More admin. More confusion. Less control for staff.
✅ Why thankyü Is Different
No integrations
No employer handling
No hidden fees
No compromises on fairness
Real-time payouts. Real recognition. Real results.
A better experience for teams.
A cleaner model for employers.
A smarter future for hospitality.
That’s the thankyü way.