thankyü Care

How do you contact us?

You can get in touch with our support team via email at: help@thankyu.com

Our SLA

Initial response time: 1 working day from receipt of enquiry.

Simple technical queries/functionality clarification: Resolved within 1 working day of receipt of enquiry.

Technical complications/bugs: Resolve time is issue dependent and will fluctuate depending on the severity of the issue.

Our working hours

Our team are available Monday - Friday, 09:00 - 17:00.